This Privacy Policy describes how Inditea (“Inditea”, “we”, “us”, or “our”) collects, uses,
discloses, and protects your information when you visit our websites, place orders, interact with our social channels,
or otherwise use our services. By using the Services, you agree to the practices described here.
1) Information We Collect
A. Information You Provide
- Account details (name, email, phone, shipping/billing address)
- Order information (tea selections, payment details)
- Support communications & product reviews
B. Information Collected Automatically
- IP address, browser, device type
- Cookies and tracking technologies
- Approximate location (from IP)
C. Information from Third Parties
- Payment providers (transaction confirmations)
- Logistics partners (delivery status)
- Analytics and advertising partners
2) How We Use Information
- To process and fulfill your tea orders
- To improve website experience
- To send offers and updates (optional)
- To prevent fraud and comply with law
3) Cookies & Similar Technologies
We use cookies and similar tools to remember preferences, analyze traffic, and personalize your experience.
You can manage cookies in your browser settings.
4) How We Share Information
We do not sell your personal information. We may share it with:
- Service providers (hosting, delivery, payment processing)
- Legal authorities (when required by law)
- Business partners (with your consent)
5) Payments
Payments are processed securely by third-party gateways. We never store your full card details.
We only receive confirmation of payment to complete your order.
6) Your Rights
- Access and update your account information
- Request deletion of your data (subject to law)
- Opt out of marketing emails anytime
To exercise these rights, contact us at
contact@inditea.com.
7) Data Security
We use reasonable safeguards to protect your data. However, no system is 100% secure.
Please use a strong password for your account.
8) Data Retention
We keep your data only as long as necessary to provide our services or as required by law.
9) Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
10) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
11) Contact Us
If you have any questions, please contact us at:
Email: contact@inditea.com
Address: 164A Shayma Prasad Mukherjee road Kolkata 700026